ARTICLE 1- PARTIES
1.1- SELLER:
Name :
Address :
Phone :
Fax :
E-mail:
1.2- BUYER:
Name/Surname/Title :
Address:
Phone:
E-mail:
ARTICLE 2- SUBJECT
The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 4077 and the Regulation on the Principles and Procedures of Distance Contracts regarding the sale and delivery of the product, whose qualities and sales price are specified below, ordered by the BUYER electronically from the internet site of the SELLER.
ARTICLE 3- PRODUCT SUBJECT TO THE CONTRACT
Date :
| Product Name |
Quantity |
Total Product Price |
The type and kind, quantity, brand/model, color, and sales price of the products are as stated above.
Payment method:
Delivery address:
Total:
ARTICLE 4- GENERAL PROVISIONS
4.1- The BUYER declares that they have read and are informed about the basic characteristics of the product subject to the contract, the sales price, payment method, and delivery conditions from the internet site and have provided the necessary confirmation electronically.
4.2- The product subject to the contract shall be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the legal period of 3 days, provided it does not exceed the time specified in the preliminary information on the internet site, depending on the distance of the BUYER's residence.
4.3- If the product subject to the contract is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the person/entity refuses to accept the delivery.
4.4- The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order, and with any warranty documents and user manuals, if applicable.
4.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER, and the price must be paid using the payment method preferred by the BUYER. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER shall be deemed relieved of the obligation to deliver the product.
4.6- In case of unauthorized or illegal use of the BUYER's credit card after the delivery of the product, not due to the fault of the BUYER, and if the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER must return the product to the SELLER within 3 days, provided it has been delivered to them. In such cases, shipping costs shall be borne by the BUYER.
4.7- In the event of extraordinary circumstances such as force majeure or adverse weather conditions preventing transportation, the SELLER is obligated to notify the BUYER. In this case, the BUYER may choose to cancel the order, replace the product subject to the contract with an equivalent product, or postpone the delivery time until the blocking situation is resolved. In case of order cancellation, the amount paid by the BUYER shall be refunded within 10 days.
4.8- Faulty or defective products that are sold with or without a warranty certificate may be sent to the SELLER for the necessary repair under warranty conditions. In such cases, shipping costs shall be covered by the SELLER.
ARTICLE 5- RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within 7 days from the delivery of the product to themselves or the person/entity at the address indicated. The exercise of the right of withdrawal requires that the SELLER is notified via fax, email, or phone within this period, and the product must not have been used under the provisions of Article 6. In such cases, the product must be returned to the SELLER along with the delivery note and original invoice. The refund of the product price to the BUYER shall be made within 7 days of receiving these documents. If the invoice is not sent, VAT and other legal obligations cannot be refunded. The shipping cost of the returned product due to the right of withdrawal shall be borne by the SELLER.
ARTICLE 6- PRODUCTS WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED
The right of withdrawal cannot be exercised for products that are inherently non-returnable, single-use items, duplicable software and programs, perishable goods, or products with expired use dates. The right of withdrawal for the following products is conditional upon the product's packaging being unopened, intact, and unused:
- Portable Computers (Once the original operating system is installed, returns are not accepted.)
- All types of software and programs
- DVDs, VCDs, CDs, and cassettes
- Computer and stationery consumables (toners, cartridges, ribbons, etc.)
- All types of cosmetic products
- Phone credit orders
ARTICLE 7- COMPETENT COURT
In the implementation of this contract, the Consumer Arbitration Committees and Consumer Courts at the SELLER's or BUYER's location are authorized up to the value announced by the Ministry of Industry and Trade.
By placing the order, the BUYER is deemed to have accepted all the terms of this contract.